April 2, 2008
By DE Editors
Lambda Research Corporation (Littleton, MA), developer and supplier of optical design software, announced a new customer support website (http://www.lambdares.com/technical_support/) available to TracePro and OSLO users. Simultaneously, Lambda Research’s new corporate website http://www.lambdares.com has been launched.
The new Lambda Research’s customer support site, which will be continuously updated and expanded, features technical resources accessible by TracePro and OSLO customers who have a current M&S subscription and includes general support information and technical support by product, such as software downloads of current and past releases; early access software downloads and documentation; example files and models demonstrating software capabilities; libraries of files/models of generally available catalog products for use in the software; files of detailed optical property data, ready for import into the software; pictorial demonstrations of how to perform specific operations with the software; new and updated wizards and macros; and a searchable database of specific technical problems answered by technical support.
Customers can access the technical support site by registering at Lambda Research Corporation.
Sources: Press materials received from the company and additional information gleaned from the company’s website.
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